Ask an AI to "write a WhatsApp reply to a customer who asks the price of my frontal wig" and you get blanks. In our test, the answer was: "The frontal wig is [PRICE] (delivery included in [city] / delivery fee [FEE] elsewhere)." The AI doesn’t know your price, your delivery fees, or that nothing leaves before the money shows in your account.
This pack starts with one page you fill in once: your business brief. What you sell, your prices, your delivery fees by area, how customers pay, where you accept pay on delivery, what you never do, and two or three messages you really sent. You paste it at the start of a chat, then the prompts you need. Every prompt carries its own rules (about emojis, em dashes and what not to invent) and tells the AI to ask you rather than guess. If typing the brief is slow, prompt No. 1 makes the AI interview you and fill it in.
In a hurry, you can start with the short version of the brief. Here it is, exactly as it is in the pack: fill in the 7 blanks, paste it into a new chat, then paste one of the three prompts below.
The short brief
MY SHORT BUSINESS BRIEF. Read it before you answer anything in this chat.
I sell: [WHAT YOU SELL AND YOUR MAIN PRICES]
I’m in: [CITY AND AREA]. Currency: [YOUR CURRENCY]
Delivery: [AREAS AND FEES]
Payment: [HOW CUSTOMERS PAY]. Orders leave when the money shows in my own account.
I never: [WHAT YOU NEVER DO]. Pay on delivery: [WHERE YOU ACCEPT IT OR NOWHERE]
Rules: plain English, the way a seller types on WhatsApp. Only my facts: ask me if something is missing. No emojis, no em dashes.
Three prompts, exactly as they are in the pack, with the answers Claude gave for Tolu, a made-up wig seller in Yaba, Lagos. Try them in your own app before you buy.
No. 49, The customer who writes only ’HM?’
"A customer saw my post of [ITEM AND PRICE] and wrote only ’HM?’. Write 3 replies under 25 words: the price in numbers, then the delivery fee or a question about her area, and one question that moves to the order (size, colour, quantity). Rules: plain and friendly, no emojis, no em dashes. Ask me if something is missing."
Claude’s answer (Claude Sonnet, 14 November 2026), the first reply:
Hello dear, the 20-inch frontal wig is ₦210,000. Which area are you in, for delivery? Which colour do you want?
No. 63, Order summary to confirm with YES
"A customer wants [ITEMS AND SIZES AND COLOURS], delivered to [HER AREA]. Write the order summary I send before payment: each item with its price, the delivery fee from my brief, the total, the delivery day, and ’Reply YES if it’s all correct’. Under 60 words. Under the message, for me only, show the total added up step by step so I can check it. Rules: no emojis, no em dashes. Ask me for any price or fee you don’t have."
Claude’s answer (Claude Sonnet, 14 November 2026), the start:
1 x 20-inch frontal wig, natural black: ₦210,000
1 x 10-inch bob wig, 1B: ₦85,000
Delivery to Lekki Phase 1: ₦6,000
Total: ₦301,000
No. 78, Receipt shown, money not there, customer pushing
"A customer sent a receipt screenshot, but the money isn’t in my account, and she’s pushing me to send the rider now. Write 2 replies: the first polite and firm, the second for when she insists or gets angry. My rule: nothing leaves before the money shows in my own app, whatever the receipt says. Under 40 words each. Rules: don’t call her a fraud, no emojis, no em dashes. Ask me if something is missing."
Claude’s answer (Claude Sonnet, 14 November 2026), the first reply:
Thank you dear. I can’t see the money in my account yet, so I can’t release the wig. Once it shows in my bank app, it leaves with the rider right away.
The 124 prompts follow a seller’s work in 10 stages: setting up (descriptions, price list, delivery fees, exchange rules), prices and money, posts and captions, short videos, first questions ("HM?", "location?", "are you legit?", "is it original?"), taking the order (bookings and fittings too), getting paid, delivery, after the sale, and planning your week. The payment prompts (No. 76 to 87) keep two rules: the order leaves when the money shows in your own app, and money only goes back to the account that paid.
Each stage ends with two fixes, the message to send when an answer comes back too long, with a blank left in, or with a fact you never gave. We tried all 20 of these fixes and the 6 general ones in Claude Haiku, and rewrote the 2 that only half worked. Three example conversations go from start to finish, with the real answers, what missed and the fix that worked: Tolu (wigs, Lagos), Efua (party food, Accra) and Brian (phone accessories, Nairobi). In Efua’s, we typed a wrong day of the week ourselves and the AI used it without a word, until we asked it to check. The guide tells you to check totals and days before you send.
What we tested, exactly: on 14 November 2026 we ran all 124 prompts in Claude, by Anthropic, each time in a new chat with only a brief and the prompt (114 with Claude Haiku and the 11 of the example conversations with Claude Sonnet, one prompt in both). We kept every answer, rewrote 4 prompts that missed, and ran them again. In about one answer in three, the AI first asked for a detail the brief didn’t have, or left a blank for you to fill: read every answer before you send it. The same day, we also ran 10 of them in ChatGPT (free, "Instant"), in one chat after Tolu’s brief: No. 49, 52, 63, 65, 76, 78, 79, 83, 88 and 91. All 10 answers used only her facts, with no emojis or em dashes, and 5 of them first asked her for a detail the brief didn’t have. In a new ChatGPT chat with only the short brief, No. 49, 63 and 83 gave the same kind of answers. We haven’t tried Gemini.
The price is in CFA francs. The country selector at the top of the store shows it in naira, cedis or shillings, with the ways to pay in your country.
What you get
